Environmental impacts place enormous pressure on the water industry, they can be difficult to predict and usually can’t be controlled, only managed. Nobody foresaw the duration or the devastation of the Victorian droughts. In stark contrast the recent floods in Queensland and Victoria had the industry working around the clock to provide assistance and support. Being adaptive and informed is mandatory during these challenging times.
Coliban Water and Barwon Water are two examples of organisations who have been affected by change. A strategic approach has allowed them to succeed during times of uncertainty. This case study explores their stories.