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Evolve your practices and processes to meet the needs of your patients.

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Patient Experience

Delivering safe, high-quality, patient-centred care requires continuous evolution of practices and processes to meet patient needs. Insync partners with Press Ganey to help health care organisations in Australia and New Zealand transform their patient experience.

Press Ganey client login

Press Ganey client login

 

 

For GPs, Insync has a leading edge patient feedback framework for practice accreditation.

Insight, action, improvement, high performance

Our simple and cost-effective solutions for supporting safe, high quality and patient-centred care in healthcare organisations include:

  • Inpatient, Day Surgery, Emergency Department and Outpatient experience feedback, measurement and improvement
  • Employee experience improvement frameworks and consulting
  • Entry and Exit surveys and consulting
  • Aged Care resident experience improvement frameworks in line with the new Aged Care Quality Standards

 

Press Ganey patient experience

Our Patient Experience solutions gather comprehensive patient feedback to understand preferences, prioritise opportunities to reduce suffering, and turn insights to action with best practices and expert support.

Patient feedback for GP accreditation

Our Voice of the Patient survey is a simple way to collect patient feedback for your practice accreditation.

What our clients say

Insync Testimonial
Insync provides a high level of service and an excellent real time tool that enables immediate and positive action to a person's feedback. Their guidance and research experience ensures the tool works for you.
Karen Coleman

Director, Marketing & Communications
The Selwyn Foundation

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Patient Experience insights

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