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Talk to us today about our Deliberative Engagement approach and find out how you can better engage and collaborate with your community.
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Learn about our confidential and secure Back2workplace surveyIt’s time to rethink deliberative engagement. Insync offers a 3 step deliberative process in line with the IAP2 framework.
Talk to us todayRegulators in the utilities and government sectors are increasingly demanding proof that your community’s views and concerns have been taken into account. They want greater accountability, transparency and power sharing between providers and their communities.
The Local Government Act (2020) intends to ensure that Victorian communities have the opportunity to engage with their council on local priorities and the future of their community. This presents both an opportunity and a responsibility for all Victorian local governments to enable participatory democracy.
While the Act does not prescribe what constitutes deliberative engagement “good practice”, there are some key characteristics to be considered:
This model shows three dimensions as key considerations for the development of a deliberative engagement plan:
When: regulators are encouraging you to engage your community early.
What: they are keen to see engagement on broad proposals and plans rather than single projects.
How: “inform” and “consult” on the IAP2 spectrum are considered limited ways of exploring community views.
Australian regulators have looked around the world for best practice engagement methodologies that can be used here. Forward thinking organisations have already recognised the value of these techniques and within a few years, they will become business as usual for local governments, utilities and other “natural monopoly” service providers.
Community engagement today requires us to think differently and to offer blended approaches that include digital techniques to engage ‘deliberatively’ with stakeholders.
Insync can support you to select the right approach and engagement tools to meet your objectives and provide meaningful outcomes for the community.
Deliberative techniques get to the heart of an issue by investing time in informing community participants so that they understand the nuances and complexity of policy issues. They address issues where there are tradeoffs between the present and the future, between cost and service, and between the majority and the minority.
At this stage, outcomes from the deep probing stage are tested with a statistically significant sample of the population. Insync is well known for high volume quantitative research. We conduct online, paper and telephone research to hundreds or thousands of affected customers and stakeholders.
We incorporate all data into our findings and can provide a draft report and informal debrief before finalising our report and presentation. You can be more confident your submission will reflects what your community needs and wants.
If you have internal capabilities to manage your next steps, we can offer any assistance you may need along the way. If you need us to guide you, we’re more than happy to help.
Insync Deliberative is a dedicated team with both quantitative and qualitative skills in research and engagement techniques. These include large scale surveys, benchmarking, facilitation, community and stakeholder engagement and deliberative processes.
Insync’s staff are certified by the International Association of Public Participation (IAP2) which provides a framework for linking a topic to the appropriate fieldwork method.
Talk to us today about our Deliberative Engagement approach and find out how you can better engage and collaborate with your community.
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