Why a client-centric culture is the way forward for Aged Care
The release of the Aged Care Royal Commission Final Report & Recommendations in the past week is seen by many in the sector as a welcome step.
Patient Experience
Special Report: Press Ganey 2020 Award Winner Best Practices
Press Ganey's latest knowledge brief acknowledges top-performing organisations, highlighting proven strategies for achieving and sustaining success.
Review and reset your patient experience strategy in a COVID-19 era
Ensuring continuity of care & maintaining patient trust is a challenge for healthcare providers throughout the COVID pandemic. Everything has shifted.
Building Workforce Trust: Lessons from COVID-19
By leveraging Press Ganey’s annual workforce engagement surveys, this whitepaper uncovers 4 critical elements to building trust with & among front line workers.
Special Report: Workforce Engagement During COVID-19
Despite the stresses of Covid-19, our recent findings suggest that caregivers feel good about the work they're doing & are confident it makes a difference.
Meeting patient needs with telehealth – insights and early trends
Analysis of over 3.5 million patient surveys indicates that telehealth services can achieve comparable patient experience ratings to in-person visits.
Transforming healthcare organisations through patient-centred care
Insync has been a long-time supporter of the Australian healthcare sector, having worked with over 100 health & aged care organisations the last 15 years.
Four steps to help healthcare leaders break down silos
Insync's strategic healthcare partner Press Ganey leads the US and the world with their Patient Experience transformation solutions. This article was published by ...
Practical ways to improve patient safety in healthcare – identifying the specific factors that have the greatest impact
Insync's research, based on data from 16,000 clinical staff from 36 Australian health care facilities, indicates that fostering a positive hospital safety climate ...
New education and library website
Insync Surveys has a new website to reflect our dedication to education and libraries.
