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Research

Learn from the best: case studies of high performance

Our latest research identifying the 7 organisational habits that drive high performance is based on data from over 100,000 employees responses from around 200 ...

The 7 organisational habits that drive high performance

We've just released ground-breaking research identifying the 7 organisational habits that are essential for achieving high performance. The study draws on data from ...

Lessons for boards from MLC

There are many lessons and questions for boards arising from what many in the press have described as the "MLC debacle" in which the MLC board terminated the long ...

Employee survey research: The 2012 Insync Retention Review

Insync has released its 2012 Retention Review. The report reveals that Australian organisations can influence and have the power to change 80% of their staff turnover.

Employee engagement white paper: Boosting the productivity of Australian manufacturers with employee engagement

Research tells us that employee engagement and alignment makes the difference between success and failure in a business, especially during tough times.

Consultant’s blog: Do your leaders strive for integrity?

What do you think of your senior leadership team? Okay they might have to make some tough, unpopular decisions but do they act with integrity? 

It pays to split your customers

Customer segmentation is essential before undertaking any form of B2B customer satisfaction survey or customer research. As the findings of the customer ...

Consultant’s blog: B2B survey specialists vs DIY customer surveys

In the history of surveys, over the last 10 years we as consumers have been surveyed more than ever. The development and availability of IT and free online survey ...

Consultant’s blog: Call centre meltdown questions whether an employee survey could have given me seven hours of my life back

Having recently changed mobile phone provider I optimistically began a fixed price contract happily envisaging what I'd do with all my saved dollars - big mistake! ...

Staff profile: Samantha Green, Project manager, Insync Melbourne

As an Insyncer for a year, Samantha previously gained over 15 years' experience working in both the UK and more recently Australia.

Staff profile: June Shine, Director, Local Government

As an Insyncer for nearly three years, June previously gained 25 years' public sector experience in NSW. Insync has a proud history conducting over 200 research ...

Employee survey research: Dream Employers 2011

It's official, again. More Aussies and Kiwis dream of working for Google than any other organisation.