This white paper explores the benefit to organisations of integrating employee and customer research.
Capture the hearts and minds of your employees
Keeping talented employees is a critical success factor given the current skills shortage. Employers need to devise new approaches to retain younger staff as baby boomers retire. The new generation of workers have high expectations in an employment market that lets them be choosy. It’s also important to look at ways of keeping older staff, as the pool of younger resources will not be big enough.