Benchmarking board performance: 500 board reviews later

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Special Report: Press Ganey 2020 Award Winner Best Practices

Special Report Press Ganey

2020 Top performing health care organisations

Annually, Insync’s partner Press Ganey recognises the top-performing organisations whose strategic focus and commitment to reliable, safe, compassionate and high-quality care has measurably advanced the industry.

The organisations mentioned in the downloadable report met stringent requirements for high performance to improve the delivery of patient-centred care and foster exceptional workforce engagement.

The below report highlights proven strategies for achieving and sustaining success as identified by health care industry leaders of 2020.

Download the report below to learn the best practices high-performing organisations have found to be 96-100% effective in optimising each aspect of the care experience.

Want to learn more about measuring healthcare experience?

See our simple and cost-effective solutions for supporting safe, high quality and patient-centred healthcare.


Review and reset your patient experience strategy in a COVID-19 era

Ensuring continuity of care & maintaining patient trust is a challenge for healthcare providers throughout the COVID pandemic. Everything has shifted.

Building Workforce Trust: Lessons from COVID-19

By leveraging Press Ganey’s annual workforce engagement surveys, this whitepaper uncovers 4 critical elements to building trust with & among front line workers.

Special Report: Workforce Engagement During COVID-19

Despite the stresses of Covid-19, our recent findings suggest that caregivers feel good about the work they're doing & are confident it makes a difference.