As organisations scrambled to respond to the unexpected, and competing priorities and drastically altered budgets meant tough decisions that impacted the livelihoods ...
“The Insync Surveys Client Satisfaction Survey helps us to plan for continuous improvements and provides a valuable benchmark against similar organisations.”
Manager, Information Services
University of Southern Queensland
About the Library Client Survey
The Library Client Survey helps libraries identify major improvement opportunities.
Conducted across university libraries in Australia and with an increasing overseas presence, the survey puts library performance in context to help improve effectiveness. The survey also benchmarks library performance against more than 400,000 library client survey responses in our database.