Assessing Patient Perceptions of Telehealth

Learn about our 2022 National Healthcare Research Project

Media release: Executive leadership more important than immediate boss

New employee retention research

Employee and customer engagement specialist Insync Surveys has released a new research paper, Why people stay: how to keep your best employees. It draws on survey responses from over 60,000 employees from 85 diverse organisations.

Nicholas Barnett, Insync Surveys CEO, said: “Retention of high performing employees is critical for maintaining and enhancing an organisation’s competitive advantage in difficult economic times. One of the more surprising findings from this study is the critical role of executive leadership in influencing employee retention.

“While the employee’s immediate line manager certainly plays an important role, long term retention is impacted more by senior leadership.”

The research highlights that employees are more likely to stay when the senior leadership team has an inspiring vision, encourage innovation, are good role models, act with integrity and get the maximum from people’s individual talents and knowledge.

“Senior leaders set the tone for the whole organisation and employees form a view about whether the organisation is right for them in the long term from what they see,” said Barnett.

In addition to great senior leadership, the latest Insync Surveys research shows that to sustain your organisation, employees also want four more things: fulfilling jobs, a performance focus, a values driven culture and to feel proud.

“Working in a high performing organisation has many benefits for employees that enhance retention. These include job security, greater role clarity, personal development, career opportunities, and greater reward and recognition.

“When we provide employees with a fulfilling job within a positive organisational context, the employee reciprocates by performing to the best of their ability and by being an advocate for the organisation to potential new starters and importantly, to customers.

“This study shows there are no quick fixes, long term retention can only be addressed in a meaningful way by ensuring employees have fulfilling and stimulating roles within a sound organisational context,” said Barnett.

To download the study click here

Related News & Events

Read all News and Events
Participate in our 2022 Telehealth Research Project

Register to participate in Insync's national study assessing the healthcare's response to delivering telehealth practices and gain valuable patient feedback.

Insync’s Healthcare partner Press Ganey acquires Forsta

Insync is pleased to announce that our Healthcare partner Press Ganey has officially acquired Forsta. Forsta is the global, industry-leading provider of market ...

Insync sponsors 2021 Asia Patient Experience & Innovation Virtual Summit

As the industry is tasked to recalibrate its patient engagement strategy for maximum agility & optimum sustenance, Insync is proud to be a strategic partner

Insync sponsors 2020 Asia Patient Experience & Engagement Virtual Summit

Insync in association with Press Ganey is proud to be a strategic partner of the 2nd Patient Experience & Engagement Virtual Summit.