Ian joined Quantum (now Insync) in 1999 and has been building, running and reporting on staff surveys for Australian corporations ever since. Ian’s specific expertise now lies in customising survey solutions for the utilities, banking, automotive, retail and community services sectors.
A small sample of his clients includes SA Power Networks, Western Power, Jemena, Australian Gas Networks, EnergyAustralia, SA Water, CSL Limited, Brookfield Multiplex, Crown, Amnesty International, Elders and Toyota.
Ian and his team have developed a range of summarised statistical products, continuous improvement and benchmarking systems to enable clients to easily interpret survey results and to manage their organisation’s performance.
Results from formal client survey evaluations confirm that Ian is highly regarded for his client support, responsiveness, presentation of information and managing very complex issues when required.