Article • Customer experience

James Garriock presenting at Ozwater’14 on customer focus

Ozwater 2018 branding: white silhouette of Australia over a blue city skyline, with the text 'Ozwater18' and the tagline 'EVOLUTION REVOLUTION'.

At Ozwater’14, James Garriock, our executive director, will speak from his customer survey experience with many utilities on the journey from a pure engineering focus to a customer driven mindset.

Thinking

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