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Latest Insights

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  • Employee Experience
  • Customer Experience
    • Why now is the critical time to check in with customers and employees 

    In uncertain times, checking in with customers and employees is crucial for retention and business success.

  • Employee Experience
    • 15 innovative employee engagement ideas for Australian workplaces in 2024

    Boost engagement in 2024 with these 15 innovative strategies tailored for Australian workplaces.

  • Deliberative Engagement
    • Exploring community engagement: finding the right approach for your organisation

    Engaging meaningfully with your community builds trust, fosters collaboration and aligns your decisions with stakeholder needs and expectations.

  • Customer Experience
    • Great customer experiences start with your employees

    Do you know the link between employee and customer experience? It's an important one and something every successful business needs to master. Read on.