Our Patient Experience solutions gather comprehensive patient feedback to understand preferences, prioritise opportunities to reduce suffering, and turn insights to action with best practices and expert support.
Delivering safe, high-quality, patient-centred care requires continuous evolution of practices and processes to meet patient needs. Insync partners with Press Ganey to help health care organisations in Australia and New Zealand transform their patient experience.
For GPs, Insync has a leading edge patient feedback framework for practice accreditation.
Insight, action, improvement, high performance
Our simple and cost-effective solutions for supporting safe, high quality and patient-centred care in healthcare organisations include:
- Inpatient, Day Surgery, Emergency Department and Outpatient experience feedback, measurement and improvement
- Employee experience improvement frameworks and consulting
- Entry and Exit surveys and consulting
- Aged Care resident experience improvement frameworks in line with the new Aged Care Quality Standards
What our clients say
Insync provides a high level of service and an excellent real time tool that enables immediate and positive action to a person's feedback. Their guidance and research experience ensures the tool works for you.