Our Patient Experience solutions gather comprehensive patient feedback to understand preferences, prioritise opportunities to reduce suffering and turn insights into action with best practices and expert support.
Delivering safe, high-quality, patient-centred care requires continuously evolving practices and processes to meet patient needs. Insync helps healthcare organisations transform their patient experience with various tools and solutions.
For GPs, Insync has a leading-edge patient feedback framework for practice accreditation.
Insight, action, improvement, high performance
Our simple and cost-effective solutions for supporting safe, high quality and patient-centred care in healthcare organisations include:
- Inpatient, Day Surgery, Emergency Department and Outpatient experience feedback, measurement and improvement
- Employee experience improvement frameworks and consulting
- Entry and Exit surveys and consulting
- Aged Care resident experience improvement frameworks in line with the new Aged Care Quality Standards
At Insync, we help organisations do their best for their patients & customers through a wide array of mechanisms including our voice of the customer initiative and customer experience solutions. Contact us today to learn more about our patient centred surveys & solutions, or read on below.
How we can help transform patient experience
Our Voice of the Patient survey is a simple way to collect patient feedback for your practice accreditation.
Learn more about our process and place an order online.
We have a unique opportunity to learn from the lived experience of the people most affected by the COVID-19 crisis – patients and healthcare workers.
Our “In-Touch” healthcare worker wellbeing pulse survey empowers healthcare workers to be honest and candid about how they are feeling in the current environment.
What our clients say
Insync provides a high level of service and an excellent real time tool that enables immediate and positive action to a person's feedback. Their guidance and research experience ensures the tool works for you.