Assessing Patient Perceptions of Telehealth

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Employee Experience

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Put customers at the centre of everything you do. Our framework builds a conversation between you and your customers, patients or stakeholders, while enhancing the service you provide.

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Our latest insights

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Discover how this organisation reduced turnover to save millions each year

Staff turnover may be costing your organisation millions each year. West Arnhem Regional Council engaged with Insync to measure and improve employee experience and ...

National Patient Experience Week Resource Hub

Patient experience week - acknowledge & showcase innovative efforts of clients & highlight strategies to improve patient experience. Get resources here!

Safety Culture Trends

The Covid-19 pandemic has driven across the board declines in safety culture. But implementing key high reliability strategies will help organisations bounce back ...

Employee and physician engagement: insights and trends from COVID-19

Insync's healthcare partner Press Ganey has analysed its employee and physician databases to uncover how COVID-19 has impacted the healthcare industry, particularly ...