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Improve effectiveness with best practice

Helping local councils and government departments be more effective.

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Local, State and Federal Government

Our purpose is to inspire success by measuring and improving employee engagement, customer experience and organisational capability. We have a strong history of working with local councils, and state and federal government organisations.

Our State and Federal Government experience

We have extensive experience transitioning large government departments to new survey and measurement tools while maintaining historical data integrity and value. We’ve partnered with around 40 State government institutions and agencies as well as a number of Federal departments, so you can rely on our insights and expertise to make the right strategic improvements to your organisation.

In a multitude of government agencies we have done stakeholder, community and staff engagement work. This extends from bespoke projects to test community acceptance of major infrastructure projects to stakeholder reviews, research design, reviews of committees, employee engagement measures and much more.

Over the past five years we have extended our passion for engagement to develop proven and popular customer, stakeholder and community surveys.

Some of our most satisfied clients have been government departments that have contracted us to develop and conduct fully customised stakeholder consultations and independent reviews – from investigations of bullying, to bushfire preparedness and highly sensitive issues like drug rehabilitation.

Our Local Government experience

Insync has worked with over 80 councils across the country and surveyed approximately 40,000 council employees. During this time, Councils have used our robust benchmark to compare themselves against their industry peers.

Whether you’re looking to gauge trust amongst staff, retain skilled employees, engage and consult with your community, increase cooperation across work areas or even provide career opportunities, we can help.

Local government is one of Insync’s specialist industry sectors supported by a large dedicated team that understands the priorities and challenges faced by councils. Our partnership with local government over the last 21 years has allowed us to gather extensive survey data. As a result, we have a rich benchmark that councils can use to compare themselves with industry peers and best practice measures.

Local government organisations use their survey results to:

  • Prioritise improvement opportunities
  • Recognise areas of strength
  • Measure true engagement levels
  • Re-establish a higher level of trust between staff
  • Increase the value placed on employees
  • Re-focus attention on community needs
  • Reallocate resources where necessary

At Insync we encourage the sharing of good practices and where appropriate, connect you with a peer organisation that has achieved performance improvement.

Our government expertise includes:

Some organisations we've helped

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