National Patient Experience Week Resource Hub
Patient experience week - acknowledge & showcase innovative efforts of clients & highlight strategies to improve patient experience. Get resources here!
Build the patient–consumer relationship throughout the health care journey.
Talk to us todayOur patient experience solutions gather comprehensive patient feedback to understand preferences, prioritise opportunities to reduce suffering, and turn insights into action with best practices and expert support.
We deliver insights and action that transform the care experience:
Patient experience is not synonymous with patient satisfaction. True patient experience is not about making patients “happy” or providing hotel-like amenities or a luxurious atmosphere. Patient experience is much more than that. It is
We measure the patient experience with surveys across the continuum of care. Our data collection methodologies include mail, online, I-Pad, SMS and point of care. Our clients have 24/7 access to their results through our online reporting suite. We deliver unparalleled benchmarking capabilities and improvement strategies sourced through our network of high performing healthcare organisations. Our reports deliver informative performance monitoring information that quickly identifies top priority improvement areas and the resources necessary to consistently deliver high-quality patient experiences.
Partnering with Insync to transform the patient experience has many benefits:
Click below to download our comprehensive patient experience solutions offering guide.
Patient experience week - acknowledge & showcase innovative efforts of clients & highlight strategies to improve patient experience. Get resources here!
Insync's research, based on data from 16,000 clinical staff from 36 Australian health care facilities, indicates that fostering a positive hospital safety climate ...
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