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What our clients say about us

We’ve partnered with over 1,000 organisations in over 50 industries to help them achieve success by improving their employee experience, customer experience and organisational capability.

Here’s what some of our clients have to say about us.

Insync Testimonial
The Insync portal has made such a positive difference to our customer satisfaction survey process. It's well supported, professional and an easy-to-use interface for us and our customers. Samantha and Michael and their teams could not have been more helpful. They really made an effort to get to know our business and what's important for us to know from our customers. Their follow-through is comprehensive, with a thorough report and de-brief on the results. A pleasure to work with such a proficient organisation.
Wendy Reid

Business Engagement & Solutions Manager

Insync Testimonial
At every step of the way the Insync team provided outstanding support and expert advice, all delivered with a great sense of humour. I couldn't recommend the team more highly for all industry survey needs!
Luke Futcher-Daniels

Advisor, Employee Engagement, Diversity & Inclusion
Yarra Trams

Insync Testimonial
Insync have been great to work with. The after service they provided, including a commitment to working with us to enable us to address the concerns highlighted in our results, was exemplary. I would highly recommend Insync to any organisation looking for a professional group of knowledgeable staff to assist them in enabling change.
Claire Morley

Statewide Nursing Director - Magnet(R)
Tasmanian Health Service

Insync Testimonial
"Insync helped T2 to really understand our core customer base and what is important to them. Insync's work helped T2 define the strategy for our customer engagement going forward."
David Palfreeman


Insync Testimonial
Insync has worked closely with our organisation for many years, and created bespoke research solutions based on our needs and intended outcomes. Their team is always helpful and responsive.
Amie Higgs

Head of Customer Experience and CRM
YMCA Victoria

Insync Testimonial
Insync have provided us professional and timely service, and the insightful data we've collected through our partnership has been invaluable in understanding our organisation and improving the experience of our people.
Ross Williamson

Head of Employee Experience
Defence Bank

Insync Testimonial
Insync has helped us to create quick and easy evaluation surveys which provide a wealth of data on our customer experience.
Fiona Turner

Head of Business Operations
Swinburne University

Insync Testimonial
Insync's 360 survey provided great individual feedback to Managers and Leaders in a non confrontational setting, and also provided a landscape for a profile of both our Managers and Leaders.
Jacqueline Cunningham

General Manager Human Resources
Sydney Cricket Ground Trust

Insync Testimonial
Insync has informed our cultural evolution - not just through the surveys we have run, but through the rich insights which dig beneath the surface of the data to help us make the changes we need to be more aligned and engaged. This personal service is second to none.
Liz Kearins

General Manager Strategy, People and Safety