Insync is the epitome of professionalism, teamwork, and partnership excellence. The seamless collaboration and the true partnership approach they offered made every step of the process not just efficient, but enjoyable. Insync's exceptional attention to detail and expertise shine through in every aspect of their work. Their ability to transform our ideas into actionable results has been instrumental in our success. We couldn't be happier with the outstanding service and support they've provided. Insync is, without a doubt, a true partner in excellence.
Kelly Quinn
Organisational Development Advisor Whitehorse City Council
What sets Insync apart is their dedication to improvement. Beyond simply delivering a comprehensive survey, they provided us with a roadmap for success, outlining actionable steps we could take to enhance our performance. I cannot recommend Insync highly enough. If you're looking for a partner who will go the extra mile to help your organisation thrive, look no further than Insync.
Daniel Findley
Chief Executive Officer Sparkways
We love that our surveys are facilitated by an external provider as it provides the participant with the assurance that the information will remain confidential and therefore can be completed honestly. Insync's products allow us to customise surveys, and benchmark results against industry standards, and their people always go above and beyond to ensure we get exactly what we want when we need it. Highly recommended - we wouldn't use anyone else!
"Insync helped T2 to really understand our core customer base and what is important to them. Insync's work helped T2 define the strategy for our customer engagement going forward."
David Palfreeman
Consultant T2
The Insync portal has made such a positive difference to our customer satisfaction survey process. It's well supported, professional and an easy-to-use interface for us and our customers. Ian and Michael and their teams could not have been more helpful. They really made an effort to get to know our business and what's important for us to know from our customers. Their follow-through is comprehensive, with a thorough report and de-brief on the results. A pleasure to work with such a proficient organisation.
Wendy Reid
Business Engagement & Solutions Manager CSIRO
Insync has worked closely with our organisation for many years, and created bespoke research solutions based on our needs and intended outcomes. Their team is always helpful and responsive.
Amie Higgs
Head of Customer Experience and CRM YMCA Victoria
Insync carried out a survey of water consumers across Australia and NZ that has provided very useful insights for our sector. The specialist knowledge of James Garriock and his team made the difference in the design, delivery and interpretation of the survey results. It is wonderful to work with a consultant who knows our industry so well.
Evelyn Rodrigues
Manager, Customer and Community Water Services Association of Australia
Insync provides a high level of service and an excellent real time tool that enables immediate and positive action to a person's feedback. Their guidance and research experience ensures the tool works for you.
Karen Coleman
Director, Marketing & Communications The Selwyn Foundation
Insync have been great to work with. The after service they provided, including a commitment to working with us to enable us to address the concerns highlighted in our results, was exemplary. I would highly recommend Insync to any organisation looking for a professional group of knowledgeable staff to assist them in enabling change.
Claire Morley
Statewide Nursing Director - Magnet(R) Tasmanian Health Service
"Insync's surveys are easy to use and the dashboard was a great tool. It provided instantaneous results and great visuals. The team were excellent and provided great support".
Linda Hillman
Quality & Risk Manager Maryvale Private Hospital
"Insync provided St. Vincent's Health Australia with a seamless, hassle-free project plan and implementation strategy to deliver our Staff Patient Safety Culture Survey. Insync were very responsive and flexible to our needs."
It is very useful for Boards to seek broad input on the success of the Board and individual members, and the Insync survey is quick and easy to complete and provides real insights, unlike some of the other products in the market. The feedback and recommendations were thought-provoking and have helped us to focus on priorities and have constructive discussions around a range of topics.
Linda Watts
Board Director James Milson Village
Insync delivered a timely and well-focused board review.
Jeffrey Rosenfeld
Clinuvel
The benchmarked report and review process is world-class! Extremely beneficial in helping improve our effectiveness as a group.
John Altman
Chair Green Collect
The survey was sophisticated but simple, the team at Insync were professional and easy to work with, and the end product provided us with everything we needed to move forward as well as validating some of our own perceptions of the Board's effectiveness.
Tony Pearce
Inspector General Emergency Services Foundation
The survey and benchmarked report were invaluable to identify and prioritise our strengths and development areas. The board workshop supplemented the report by providing compelling insights and discussions to help our board on our continuous improvement journey.
David Stevenson
Chair Dental Health Services Victoria
We appointed Insync to undertake Board performance reviews for our listed and unlisted boards. The review process was professional and performed to a high standard. Insync's evidence-based approach, interviews and review process culminated in practical and constructive recommendations. While our boards are already “high performing”, Insync was able to offer wise and practical advice to help us continually improve.