What our clients say about us
Here’s what some of our clients have to say about us.
The Insync portal has made such a positive difference to our customer satisfaction survey process. It's well supported, professional and an easy-to-use interface for us and our customers. Samantha and Michael and their teams could not have been more helpful. They really made an effort to get to know our business and what's important for us to know from our customers. Their follow-through is comprehensive, with a thorough report and de-brief on the results. A pleasure to work with such a proficient organisation.
At every step of the way the Insync team provided outstanding support and expert advice, all delivered with a great sense of humour. I couldn't recommend the team more highly for all industry survey needs!
Insync have been great to work with. The after service they provided, including a commitment to working with us to enable us to address the concerns highlighted in our results, was exemplary. I would highly recommend Insync to any organisation looking for a professional group of knowledgeable staff to assist them in enabling change.
"Insync helped T2 to really understand our core customer base and what is important to them. Insync's work helped T2 define the strategy for our customer engagement going forward."
Insync has worked closely with our organisation for many years, and created bespoke research solutions based on our needs and intended outcomes. Their team is always helpful and responsive.
Insync have provided us professional and timely service, and the insightful data we've collected through our partnership has been invaluable in understanding our organisation and improving the experience of our people.
Insync has helped us to create quick and easy evaluation surveys which provide a wealth of data on our customer experience.
Insync's 360 survey provided great individual feedback to Managers and Leaders in a non confrontational setting, and also provided a landscape for a profile of both our Managers and Leaders.
Insync has informed our cultural evolution - not just through the surveys we have run, but through the rich insights which dig beneath the surface of the data to help us make the changes we need to be more aligned and engaged. This personal service is second to none.