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We’ve partnered with over 1,000 organisations in over 50 industries to help them achieve success by improving their employee experience, customer experience, patient experience and board effectiveness.
Here’s what some of our clients have to say about us.
Insync is the epitome of professionalism, teamwork, and partnership excellence. The seamless collaboration and the true partnership approach they offered made every step of the process not just efficient, but enjoyable. Insync's exceptional attention to detail and expertise shine through in every aspect of their work. Their ability to transform our ideas into actionable results has been instrumental in our success. We couldn't be happier with the outstanding service and support they've provided. Insync is, without a doubt, a true partner in excellence.
What sets Insync apart is their dedication to improvement. Beyond simply delivering a comprehensive survey, they provided us with a roadmap for success, outlining actionable steps we could take to enhance our performance. I cannot recommend Insync highly enough. If you're looking for a partner who will go the extra mile to help your organisation thrive, look no further than Insync.
We love that our surveys are facilitated by an external provider as it provides the participant with the assurance that the information will remain confidential and therefore can be completed honestly. Insync's products allow us to customise surveys, and benchmark results against industry standards, and their people always go above and beyond to ensure we get exactly what we want when we need it. Highly recommended - we wouldn't use anyone else!
Insync’s frameworks and industry expertise give us the direction to live up to our corporate aspirations. In essence, it provides the feedback that drives our actions. Read Insync's exclusive case study with Defence Bank here.
"Insync helped T2 to really understand our core customer base and what is important to them. Insync's work helped T2 define the strategy for our customer engagement going forward."
The Insync portal has made such a positive difference to our customer satisfaction survey process. It's well supported, professional and an easy-to-use interface for us and our customers. Ian and Michael and their teams could not have been more helpful. They really made an effort to get to know our business and what's important for us to know from our customers. Their follow-through is comprehensive, with a thorough report and de-brief on the results. A pleasure to work with such a proficient organisation.
Insync has worked closely with our organisation for many years, and created bespoke research solutions based on our needs and intended outcomes. Their team is always helpful and responsive.
Insync carried out a survey of water consumers across Australia and NZ that has provided very useful insights for our sector. The specialist knowledge of James Garriock and his team made the difference in the design, delivery and interpretation of the survey results. It is wonderful to work with a consultant who knows our industry so well.
Insync provides a high level of service and an excellent real time tool that enables immediate and positive action to a person's feedback. Their guidance and research experience ensures the tool works for you.
Insync have been great to work with. The after service they provided, including a commitment to working with us to enable us to address the concerns highlighted in our results, was exemplary. I would highly recommend Insync to any organisation looking for a professional group of knowledgeable staff to assist them in enabling change.
"Insync's surveys are easy to use and the dashboard was a great tool. It provided instantaneous results and great visuals. The team were excellent and provided great support".
"Insync provided St. Vincent's Health Australia with a seamless, hassle-free project plan and implementation strategy to deliver our Staff Patient Safety Culture Survey. Insync were very responsive and flexible to our needs."
The benchmarked report and review process is world-class! Extremely beneficial in helping improve our effectiveness as a group.
The survey was sophisticated but simple, the team at Insync were professional and easy to work with, and the end product provided us with everything we needed to move forward as well as validating some of our own perceptions of the Board's effectiveness.
The survey and benchmarked report were invaluable to identify and prioritise our strengths and development areas. The board workshop supplemented the report by providing compelling insights and discussions to help our board on our continuous improvement journey.
We appointed Insync to undertake Board performance reviews for our listed and unlisted boards. The review process was professional and performed to a high standard. Insync's evidence-based approach, interviews and review process culminated in practical and constructive recommendations. While our boards are already “high performing”, Insync was able to offer wise and practical advice to help us continually improve.
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