Assessing Patient Perceptions of Telehealth

Learn about our 2022 National Healthcare Research Project

Insights

Telehealth goes mainstream, now what?

It’s unlikely that telehealth will retreat to pre-COVID levels now. Measure patient perceptions of your telehealth services by registering in our National Telehealth Patient Experience study.

Discover how this organisation reduced turnover to save millions each year

Staff turnover may be costing your organisation millions each year. West Arnhem Regional Council engaged with Insync to measure and improve employee experience and ...

National Patient Experience Week Resource Hub

Patient experience week - acknowledge & showcase innovative efforts of clients & highlight strategies to improve patient experience. Get resources here!

Safety Culture Trends

The Covid-19 pandemic has driven across the board declines in safety culture. But implementing key high reliability strategies will help organisations bounce back ...

Employee and physician engagement: insights and trends from COVID-19

Insync's healthcare partner Press Ganey has analysed its employee and physician databases to uncover how COVID-19 has impacted the healthcare industry, particularly ...

Two new frameworks to measure and improve your ESG sustainability maturity

Insync's Chairman Nicholas Barnett and Senior Sustainability Advisor Dr Sugumar Mariappanadar PhD have co-authored a paper outlining two new frameworks for ...

Best practices in response to evolving patient perceptions of cleanliness

Press Ganey found that patients care about cleanliness more than ever and correlate it with their safety. Press Ganey's latest paper addresses these changing patient ...

Measure your compliance with our range of high-level diagnostics

Are you confident in your regulatory compliance? Access our range of insights and free high-level diagnostics on several financial regulations.

Consumer Experience Trends in Healthcare 2021

Press Ganey surveyed 1,000+ consumers to take the pulse of current consumer preferences and expectations for healthcare in 2022.

VIDEO: Cutting through the noise for better internal communication

Insync's Sophie Owen and Emily Dimmack sit down in this exclusive video to discuss how to improve internal communication in your organisation.

How to bounce back after COVID-19’s safety culture declines

The COVID-19 pandemic has caused unprecedented disruption in healthcare around the world, leading to a decline in safety culture scores in 2020.

Is your whistleblower policy compliant & does it encourage people to come forward?

Under the Corporations Act regime for Australia’s corporate sector, companies are required to have a whistleblower policy available to their employees.

Are you set up for sustained success in managing the updated Internal Dispute Resolution Obligations?

New Internal Dispute Resolution regulation now applies to complaints received by financial firms. Here are the key considerations for financial organisations.