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Deconstructing burnout and building resilience

Deconstructing the sources of stress and reward that influence employee's vulnerability to burnout enables leaders to better understand the balance and design strategies to optimise it. This report outlines an important framework for building resilience.

The importance of benchmarking

Benchmarking is key to improving performance. How else do you know what to aim for, or how to get there? Benchmarks break up the journey into small improvements, ...

Cutting through the noise for better internal communication

Less than half of employees are satisfied with internal communications. How can this be? Why does it matter? And what can be done about it? Read our full report here ...

So you think you are risk averse?

This insight is an important call on businesses to identify, measure and assess all risks despite their current positioning, with discussion as to why managing risk ...

A recap on Design and Distribution Obligations

In our latest series we have provided insight into the 5 issues to consider in relation to upcoming DDO. Here is a recap and insight into our next series.

What the Federal Budget means for Aged Care

Following the Royal Commissions recommendations in March, the recent Federal Budget had a strong focus on Aged Care. This insight outlines what announcements were ...

4 steps to better business resilience

Business resilience is maintaining the ability to deliver on your objectives through volatility in the environment. Here is insight into 4 steps to better business ...

Reduce patient suffering through compassionate connected care

Health care providers first step to addressing unmet patient needs is to acknowledge this and take action. The Compassionate Connected Care model is a way to frame ...

Strategies to advance nursing excellence

Advancing nursing excellence is necessary to transform performance. This insight provides key suggestions and video explanations.

Design and Distribution Obligations – Governance, Oversight and Change Management

There are 5 key issues facing financial institutions in meeting their DDO obligations. Here is insight into governance, oversight and change management.

Design and Distribution Obligations – Data Capture, Record Keeping and Reporting

There are 5 key issues facing financial institutions in meeting their DDO obligations. Here is insight into effective data management.

National Patient Experience Week Resource Hub

Patient experience week is an important time to acknowledge and showcase innovative efforts of our clients and highlight their strategies and tactics to improve ...

COVID-19’s impact on patient experience

Press Ganey has analysed over 7 million comments from patient experience surveys. This report identifies the top positive and negative themes and best practices for ...