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Switched on or switched off – what employee disengagement looks, feels and sounds like

It doesn't feel good to read these does it? Unfortunately, these comments were made by real employees during very real focus groups. And they typifies employee ...

The power of purpose

This article includes a description and an extract of the new book, Why Purpose Matters: and how it can transform your organisation, recently written by Nicholas ...

What is your organisation’s story?

We talk a lot about the benefits to organisations in articulating and embedding their vision, purpose (or mission) and values.

Win the talent war with a great EVP

In case you haven't heard, employee engagement is the key to making your organisation competitive, profitable and successful.

Complement annual employee surveys with strategic pulse surveys

There has been quite a bit of debate during 2016 about whether the annual employee engagement survey should be replaced by regular pulse checks, or whether the pulse ...

Build customer relationships, not transactions

Too many organisations have an excessive internal focus and do not spend sufficient time considering and gaining feedback in relation to the external environment, ...

The benefits of brevity and clarity

There's an old saying that the more you say the less people hear. This is so true when it comes to discovering and articulating your vision, mission and values or ...

Senior leadership critical to productivity and innovation

Where will your capacity to grow and increase performance come from over the next few years? Few would disagree that driving productivity and innovation is vital to ...

Mission and market: evidence based insights for NFP executives

Profound changes are impacting the not-for-profit (NFP) sector. Having a clear identity and purpose can help navigate through these changes.

Culture is a choice

This may seem like an outrageous statement to some people but as far as I'm concerned it's absolutely true.

4 ways to RAMP up your employee engagement

Many organisations across the globe are implementing cultural change programs to become more customer centric (discussed in our article The 6 essential ingredients ...

Five ideas to combat unconscious bias

As humans we have many unconscious biases and in organisations our leadership decisions are also subject to them. Gender bias leads to predetermined views of talent, ...