Assessing Patient Perceptions of Telehealth

Learn about our 2022 National Healthcare Research Project

Our Books and Research

Telehealth goes mainstream, now what?

It’s unlikely that telehealth will retreat to pre-COVID levels now. Measure patient perceptions of your telehealth services by registering in our National Telehealth ...

Impact of COVID-19 on Patient Experience in Asia

Feedback from 3627 patients, Press Ganey has analysed COVID-19's impact on Patient Experience & provided strategies to build trust in 'new normal'.

White paper: Why do so few employees feel appreciated?

Only half of not-for-profit staff feel truly appreciated. Our whitepaper outlines 6 main themes that are strongly related to feeling valued along with a good ...

Team leadership white paper: The 5 traits of an effective leader

Here are the five traits that are demonstrated by high performing managers and a self assessment guide to provide leaders with further guidance and focus areas.

The importance of benchmarking

Benchmarking is key to improving performance. How else do you know what to aim for, or how to get there?

COVID-19’s impact on patient experience

Press Ganey has analysed over 7 million comments from patient experience surveys. This report identifies the top positive & negative themes for improvement.

Driving employee engagement for a safer workplace

Study of employee engagement trends in the Asia Pacific transport & logistics industry including actionable insights to increase employee engagement.

Bring your vision to life with our range of data-driven resources

Insync found less than half of employees are inspired. So we have compiled our best and latest research to support you!

So less than half your employees are inspired by the organisation’s vision… Does it matter?

Insync’s not-for-profit benchmark reveals that only 46% of employees are fully inspired by the vision of their NFP employer. So why does this matter?

Video: Bring your vision to life through our best practice

Our new research found inspired employees are 5 X more likely to recommend their organisation & 12 X more positive about innovation than uninspired employees.

The 7 ways to bring your vision to life: new employee research

Not-for-profit organisations that pursue a clear vision can create a motivated and engaged workforce – but many are failing to inspire their people. Our new ...

Only 38% of Australians believe their employer tells the whole truth

Most Australians don’t believe their employers tell the whole truth, according to the latest research by Insync and Entente. Only 38% of Australians believe their ...