How Explore & Develop balances independence and alignment across its network
6 ways Explore & Develop intentionally builds connection across its network
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Case study
See how organisations across different industries have partnered with Insync to strengthen culture, improve employee and customer experiences, develop leaders and achieve meaningful, measurable change.
Improving the team member experience at AAFCANS
+18% | +17% Improvement in employee alignment and engagement respectively
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How MiCare are building a people-first organisation in a time of change
48%→61% Improvement in employee perceptions of MiCare’s reward and recognition programs
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Turning employee voice into meaningful change
+14% Improvement in employees’ connection to the organisation’s mission
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Partnering with St Vincent’s Kew to build a culture of connection and care
Top 10% International ranking across multiple measures of patient experience
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How Glen Education built a thriving, feedback-driven workforce
Top 10% Employee engagement performance across many areas since first measuring in 2016
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Improving employee engagement at Nadrasca
+6% Improvement in employee engagement, alongside a 5% increase in alignment
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Discover Wollondilly Shire Council’s Journey to Employee Engagement Excellence
Top 5% Employee engagement, improving six points to 77% favourable in 2023
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How Cenitex is improving the experience for its people
20%→74% Increase in employees recommending Cenitex as a workplace to family and friends
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Fostering employee engagement: Practical insights from high-performer BeyondHousing
Top 10% Employee engagement and alignment, reaching 85% and 77% respectively
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How reducing staff turnover saved West Arnhem Regional Council millions each year
57%→32% West Arnhem Regional Council reduced staff turnover by 25%, saving millions of dollars annually.
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Epworth HealthCare: Addressing evolving patient perceptions of clean
80%+ Patient cleanliness ratings maintained consistently for almost 18 months
Read the case study Defence Bank: Success and growth underpinned by Employee Experience and Customer Experience
+54 Net Promoter Score at its peak, well ahead of the big four banks
Read the case study Avisena: Taking patient-centred care to new heights
30→89 Percentile improvement in overall inpatient experience performance in just 12 months
Read the case study Vision Super: Becoming a high performance board requires deliberate intent
6 steps The improvement journey that helped Vision Super become a high-performing board
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MS: Moving into the future through reinvigorated Aspiration, Purpose and Values
8 weeks From consultation to a new aspiration, purpose and values shaped by employees and stakeholders
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How to engage employees when facing change and uncertainty
70%→73% Employee engagement increased during a period of significant change and uncertainty
Read the case study Swinburne Professional: the power of real time customer experience feedback
+60→+90 Net Satisfaction Score improvement after introducing real-time customer feedback
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Australian air Express organisation alignment
1,400+ Employees aligned around a shared strategic direction in a rapidly changing market
Read the case study Department of Human Services Library Client Survey
90.2% Client rating for library staff, the service’s highest-performing category
Read the case study Coliban Water & Barwon Water engaging staff to build sustainable water services
21%→4% Reduction in staff turnover at Barwon Water following targeted employee initiatives
Read the case study AE Smith safety culture: contributing to operational & business success
80%+ Employee response rate achieved, well above the 65% industry standard
Read the case study Engaged employees driving CAMS towards a bright future
50%→6% Reduction in staff turnover following CAMS’ cultural transformation
Read the case study Cathay Pacific organisation alignment
500% Projected increase in cabin crew over 15 years, making strategic alignment critical
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