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Assessing Patient Perceptions of Telehealth
Learn about our 2022 National Healthcare Research ProjectWith 3 years of staff turnover at 57% costing an estimated $2.9 million each year, West Arnhem Regional Council (WARC) knew there was a need for change.
Over the past two years, Insync has been working with WARC to measure levels of employee alignment and engagement, identify problems and provide the following solutions:
Based on the employee feedback, WARC decided to focus on four key areas; performance building through professional development, top-down communication, employee reward and recognition and collaboration between departments and offices, resulting in a 25% drop in employee turnover figures and placing WARC in the top 10% of the Australian local government benchmark for engagement.
Staff turnover may be costing your business. Read our case study to deep dive into WARC’s success in moving from measurement to improvement.
Insync has worked with over 100 councils across the country and have a benchmark of over 40,000 responses from recent surveys.
Local government is one of Insync’s specialist industry sectors supported by a large, dedicated team that understands the priorities and challenges faced by councils. Our partnership with local government over the last 21 years has allowed us to gather extensive survey data. As a result, we have a rich benchmark that councils can use to compare themselves with industry peers and best practice measures.
Whether you’re looking to gauge trust amongst staff, retain skilled employees, engage and consult with your community, increase cooperation across work areas or even provide career opportunities, we can help. Talk to us today.
The reports that we received were straightforward and insightful, making it easy for us to move from measurement to improvement. Insync’s team is very professional, knowledgeable and experienced; they always had our best interests at heart and made the entire process easy-going and trouble-free. I would highly recommend them as improvement partners.
Images supplied by West Arnhem Regional Council.
Learn how to encourage your people to thrive and stick around. Talk to us today.
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