Patient feedback for GP accreditation

Voice of the Patient is Insync’s validated patient satisfaction survey, applicable to RACGP’S 5^th edition standards. We provide all the tools you need, deliver a clear and straightforward benchmarked report and provide recommended steps for improvement.

Throughout the entire patient feedback process our expert VoP team will be available to assist you with any support you may need.

Our patient experience survey process provides:

• An easy to complete survey for your patients which takes under 5 minutes (one double-sided A4 page)
• Flexible completion options based on your practice’s needs to help increase response numbers – choose hard copy and/or online via QR codes
• Clear and easy to understand dashboard report which meets the requirements for accreditation
• Feedback from your patients benchmarked against results from over 40,000 Australian GP patients
• Practical insights for improving patient satisfaction
• Access to an online interactive reporting portal to further interrogate results
• Guaranteed 2 week turn-around time for from receipt of surveys to the delivery of your report
• Ongoing email and telephone support from our dedicated VoP team

What’s the process?

Please click below to view our pricing or to place an order online!

How can I find out more?

If you need further information, check out our FAQs.

Alternatively, we also provide a wide range of customer & patient centred surveys and services from voice of the customer surveys, patient experience, customer journey mapping and more.