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How Epworth Healthcare maintained high patient ratings for cleanliness, despite the rise in hygiene expectations
Two Australian healthcare facilities, Epworth Geelong and Eastern, have bucked this trend with consistently high patient ratings for cleanliness over the past 12 months.
“Ensuring a clean and welcoming environment is a very effective part of making people feel as comfortable as possible during their stay.”
Natasha Toohey, Chief Operating Officer, Hospitals, Epworth HealthCare.
So, what are Epworth Geelong and Eastern doing differently to achieve such consistently high results for cleanliness?
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