Improving employee engagement: actionable tips from client success

Improving the experience of your people

Patient Experience

Good Practice Guide for Patient/Client Privacy

Discover essential strategies for safeguarding patient/client privacy and confidentiality in healthcare settings with this comprehensive guide.

Fostering a consumer/patient-centric culture in health and community services

Explore the pivotal role that leaders play in establishing, sustaining, and elevating a culture centred around the needs of consumers and patients. Additionally, ...

Unlocking the potential of virtual health care

Discover the potential of virtual health care with Insync. Read our insights on unlocking the benefits of virtual care for patients and providers. Improve access to ...

National Patient Experience Week Resource Hub

Patient experience week - acknowledge & showcase innovative efforts of clients & highlight strategies to improve patient experience. Get resources here!

Confronting operational friction in healthcare

Operational friction places burden on both patient & caregiver. Here are 5 strategies that can help eliminate friction for employees and patients.

How to address evolving patient perceptions of cleanliness

Learn how to address changing patient perceptions of cleanliness in healthcare settings. Discover the latest trends and strategies for a safe and hygienic ...

4 ways to improve healthcare error reporting and save lives

Healthcare leaders seeking to implement an honest culture and ensure staff feel comfortable reporting errors or mistakes should employ these four strategies.

Telehealth goes mainstream, now what?

It’s unlikely that telehealth will retreat to pre-COVID levels now. Measure patient perceptions of your telehealth services by registering in our National Telehealth ...

Safety Culture Trends

Learn about the latest safety culture trends and how to create a safe workplace environment. Insync Insights help show you how.

Employee and physician engagement: insights and trends from COVID-19

Discover the latest trends and insights on employee physician engagement. We provide resources to help employees and physicians to create a better healthcare experience.

Best practices in response to evolving patient perceptions of cleanliness

Learn the best practices for responding to patient perceptions of cleanliness in healthcare settings. Insync insights help show you how.

Consumer Experience Trends in Healthcare 2021

Press Ganey surveyed 1,000+ consumers to take the pulse of current consumer preferences and expectations for healthcare in 2022.