Measure the impact of COVID-19 and stay connected with your employees.

Learn about our In-Touch employee pulse

Patient Experience

Meeting patient needs with telehealth – insights and early trends

As the healthcare industry adapts during the coronavirus pandemic, telemedicine usage has surged to meet patients’ evolving needs, according to new research by our ...

Transforming healthcare organisations through patient-centred care

Insync has been a long-time supporter of the Australian healthcare sector, having worked with over 100 health and aged care organisations over the last 15 years.

The 6 essential ingredients of a customer centric culture

Most business-to-business (B2B) organisations talk about being customer centric. Some go further and say they have a deeply embedded culture of listening and ...

Four steps to help healthcare leaders break down silos

Insync's strategic healthcare partner Press Ganey leads the US and the world with their Patient Experience transformation solutions. This article was published by ...

Practical ways to improve patient safety in healthcare – identifying the specific factors that have the greatest impact

Insync's research, based on data from 16,000 clinical staff from 36 Australian health care facilities, indicates that fostering a positive hospital safety climate ...

New education and library website

Insync Surveys has a new website to reflect our dedication to education and libraries.