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Healthcare Industry Case Studies

Epworth HealthCare: Addressing evolving patient perceptions of clean

How Epworth HealthCare used patient and employee experience surveys to improve patient perception of cleanliness.

Avisena: Taking patient-centred care to new heights

Avisena engaged Insync & Press Ganey to validate their care & services meeting their mission & were comparing favourably to best hospitals in the world.

Cardinal Health customer survey

As part of a push to build cross functional relationships and improve processes, Managing Director Ronda Jacobs established 10 breakthrough teams.