Cardinal Health breaks through with an Insync Customer Satisfaction Survey
As part of a push to build cross functional relationships and improve processes, Managing Director Ronda Jacobs established 10 breakthrough teams.
The customer service breakthrough team decided to engage Insync Surveys to conduct a Customer Satisfaction Survey.
“To improve collaboration and resolve roadblock areas, I encouraged the breakthrough teams to think outside the square. I was looking forward to listening to their ideas around how we could do things better,” says Mrs Jacobs.