One portal – five customer satisfaction measures
Collecting immediate customer interaction data is a major challenge for large service-based organisations such as councils, utilities and health funds. Many of our ...
Benchmarking board performance: 500 board reviews later
Unlock evidence-based insights into board performanceCollecting immediate customer interaction data is a major challenge for large service-based organisations such as councils, utilities and health funds. Many of our ...
Client profile: Mr Alok Mishra, Vice President Asia Pacific - Strategic Business Systems, Johnson & Johnson Medical, Asia Pacific
A customer survey is a great opportunity to get closer to your customers. Not only do you get feedback, it's an excuse to get in touch with them on more than one ...
City of Kingston has embarked on a journey of continuous improvement to become Insync Surveys' number one performing council in Australia. What does Kingston do ...
Many believe & act as though, of all their stakeholders, the customer is the most important to the organisation's profitability, growth & ultimate success.
We all know the importance of satisfying customers, but few businesses actually check whether they're doing just that. There's no way to know for certain unless they ask.
It's important to measure your organisation's performance with an annual survey such as an Alignment and Engagement Survey, but a pulse survey at key times of the ...
Our new Profitable Growth Cycle research reveals the importance of engaged & loyal customers for an organisation to achieve profitable growth.
Over the last few months we've been showcasing our groundbreaking new research into the 7 organisational habits that drive high performance.
The cost of neglecting safety in the workplace cannot be underestimated. The annual cost of work-related injury, illness and disease has been assessed at more than ...
Our latest research unveils the 7 habits of high performance organisations that have steered them through a low growth economy and an increasingly competitive ...
it is important to regularly seek & act on customer feedback. B2B research shows that most organisations lose around half of their clients every 5 years
We use cookies to enhance your experience. Further use is considered consent. You can read more about cookies in our Privacy Policy.
You’ll always get a real person when you contact Insync.
Let's get started