What our clients say about us

“The team and services provided by Insync assisted us in identifying how we could align and engage our organisation again, following significant changes. The team are very knowledgeable, and dependable and tailor their recommendations and advice based on the context provided. Would highly recommend using Insync again for our organisational development needs!”

“Of all the external providers I work with, Insync is by far the best. The Alignment and Engagement Survey is a great product, backed up by a seamless process and the support of a great team.”

“Undertaking our Engagement and Alignment Survey with Insync is quite simply the most straightforward and seamless process in our annual HR calendar. They consistently deliver an excellent product in a professional and effective way.”

“The team at Insync provide a timely, professional and seamless service every time. It is an absolute pleasure to work with them.”

“We have been using Insync’s services for many years. I have sung their praises before, and no doubt I will do so again. This year has been no exception; the service delivery was impeccable. No notes.”

“The Employee and Member Experience programs Insync provides enables us to internally align with the evolving expectations and needs of our stakeholders. Both Experience programs equally underpin our strategies for our organisation. Insync’s frameworks and industry expertise give us the direction to live up to our corporate aspirations. In essence, it provides the feedback that drives our actions.”

“Data becomes meaningful to create positive impact only when backed by a solid partner to support the entire process – technical, digital, account servicing and consultative. We are grateful for the Insync team of professionals, for their years of continued support and partnership in making Defence Bank a great place to work for our people and bank for our members.”

“The employee alignment and engagement survey is a tool used annually by our organisation to gather valuable feedback from our employees about their level of engagement, satisfaction and overall experience within the workplace. The insight provides the exec team with the opportunity to address our investment in people. It also ensures the People Strategy is aligned to continually enhance employee engagement.”

“Emily from INSYNC is INCREDIBLE and so easy to work in partnership with – she is personable, approachable and professional. Emily really understands the needs of our business and is able to tailor surveys for staff and customers in a way that results in feedback we can rely on to continue to evolve as an organisation. She is one in a million!”

“The surveys have helped us to understand the needs of our families within the community and adapt our services in response to the feedback.”

“We love that our surveys are facilitated by an external provider as it provides the participant with the assurance that the information will remain confidential and therefore can be completed honestly. Insync’s products allow us to customise surveys, and benchmark results against industry standards and their people always go above and beyond to ensure we get exactly what we want when we need it. Highly recommended – we wouldn’t use anyone else!”

“Insync’s products and services enable us to collect genuine feedback from our people and our customers, so we can improve on our practices and continue to deliver excellence. The passion of the staff at Insync (in particular Emily!) is outstanding and cannot be faulted. It is because of the commitment of the team that we return each year to have our feedback collated by the Insync team. Highly responsive, incredibly supportive and a wonderful partner in the delivery of high-quality services.”

“Insync provided an easy to use product which was tailored to the needs of our organisation. The support provided by Emily and Christie was exceptional.”

“Insync have helped us to identify specific areas, rather than generic areas requiring service improvement and how we can better engage with our staff.”

“Insync was professional and knowledgeable throughout the process. Their benchmark data has been invaluable in helping to show our organisation how we compare and where there is room for improvement.”

“Insync has provided my business with fantastic professionalism, service and value for money. Nothing was too difficult and the surveys were conducted in a highly efficient and professional manner. Having moved from a self serve platform, the support offered by Insync was second to none and made the survey process extremely easy.”

“Insync are great at what they do. They are easy to work with and have provided excellent actionable insights for our business.”

“Important tool in measuring engagement of our people and facilitates continuous improvement opportunities.”

“Insync has been great from the get-go. Coco Republic hasn’t completed an engagement survey to this depth ever. The service from the team has been outstanding and they have understood the brief as well as what our company is about and what we want to achieve. Highly recommend the Insync team.”

“We used Insync for both our customer & employee survey. The process was seamless in that we were informed through every step and the information gained has enabled our business to think differently in the way that we interact with our staff & our customers.”

“Insync’s data allows for fascinating insight that provides the right markers for cultural growth and creating a greater sense of belonging in the organisation.”

“We have had a very positive experience with Insync and would highly recommend their services to anyone seeking quality support and meaningful results. From the outset, the Insync team impressed us with their professionalism and prompt delivery. Every interaction was personable, and their commitment to going above and beyond to address our queries swiftly is appreciated. Insync’s assistance has always been readily available whenever we required it. The data provided has proven to be consistently reliable, and the insights offered are both clear and actionable. Thanks to their support, we have been able to make informed decisions with confidence. We deeply value the partnership we have developed with Insync and would not hesitate to recommend their services to others. Their dedication and expertise sets them apart.”

“Insync has been an invaluable strategic partner to Cbus Property, consistently providing deep insights that have strengthened our employee engagement and enriched our organisational culture. Their expertise has helped us align our people strategy with our broader business objectives, fostering a more connected and high-performing workplace.”

“Insync has been a valuable partner in helping us gain meaningful insights into employee engagement and organisational culture. Their surveys and analytics provide clear, actionable data that have guided our decision-making, allowing us to track progress, enhance leadership effectiveness, and strengthen cultural alignment. Beyond their products, their team’s expertise and collaborative approach has been invaluable.”

“Workways has been partnering with Insync for several years to deliver our Staff Alignment and Engagement surveys. We choose to work with Insync as they invest the time to gain an intimate understanding of our business, including our drivers and challenges, and they apply this knowledge to help us develop an Alignment and Engagement survey that will provide the most effective data for our business. Their depth of analysis and advice has helped us to develop actionable plans with real outcomes that have seen our results improve significantly, year after year. From a customer service point of view, the Insync team is highly responsive, personable, and consistently meet deadlines and budget. We highly recommend working with the ever-energetic Sophie, Emily, and team.”

“Insync have been able to capture a broad range of data and support us to refine the data to run a Pulse Survey some 6-months later. Insync are on the beat in guiding us with our survey set-up and relevant questions to ask our staff. We greatly appreciate their ability to follow through from one survey to another with an understanding of our business and desired direction.”

“As the CEO of Sparkways, I am always striving to ensure that our employees feel valued, aligned, and engaged with the work they do. Given the current state of the post-pandemic staffing market, retaining our talented team members has become a crucial aspect of our overall success. That’s why we turned to Insync for their expertise in conducting a confidential staff alignment and engagement survey.

From the very beginning, our experience with Insync was nothing short of exceptional. Jeremy, their CEO, provided valuable insights, while Sophie, Principal – Health, Education & Community Services, exceeded our expectations at every turn. She was responsive, professional, and consistently beat every timeline we had set.

Insync’s Alignment and Engagement Survey (AES) was the perfect tool for us. It allowed us to identify key drivers of employee satisfaction and engagement while offering a robust and valid framework that could be customized to fit our specific needs. The fact that the survey was independently administered meant we received accurate, unbiased results that we could rely on to make informed decisions.

What sets Insync apart is their dedication to improvement. Beyond simply delivering a comprehensive survey, they provided us with a roadmap for success, outlining actionable steps we could take to enhance our performance. This guidance has been invaluable as we continue to invest in our people, teams, and local leadership.

I cannot recommend Insync highly enough. Their expertise and commitment to helping organisations like ours improve employee engagement have truly made a difference. If you’re looking for a partner who will go the extra mile to help your organisation thrive, look no further than Insync.”

“Insync have a very strong understanding and commitment to providing a high level of service to clients. We were very impressed with their knowledge and support they provided to us throughout the entire process.”

“Insync provided a personalised service that enabled us to create and conduct a relatively short survey of our staff. We got our highest ever response rate to a survey and were able to identify the strengths of our organisation as well as a couple of areas that we will work on over the next 12 months. Murray and Divya were a great team and were able to help us focus on the areas of value when we debriefed the results. I have no doubt that our organisation will be even better as a result of Insync’s contribution.”

“We always thought that our staff engagement and satisfaction was high, and a point of difference compared to other organisations. Results from Insync over the past 3 years have not only validated this but also provided information that has seen us take the results to even greater heights.”