What our clients say about us

“Survey conducted evidenced value for investment insights into our customer and stakeholder experience.”

“Emily and the team took the time to understand our needs and was always ahead of schedule. Emily is also proactive and always attempts to meet our needs”

“After reviewing several survey providers, Insync stood out as our provider of choice. They took the time to genuinely understand us as a business and the core values that underpin what we do. Their approach was practical and down-to-earth, without high-level jargon or overselling. The end-to-end process—from survey design through to rollout—was seamless, with regular communication throughout. The debrief on results was particularly valuable, providing clear insights we could meaningfully act on.”

“Partnering with Insync for our Alignment and Engagement Survey has been an easy and effective process. Their responsiveness, professionalism and approach is second to none.”

“Insync has been a trusted partner of Anglicare WA for over 5 years. The survey tool is well-designed, easy to use and provides rich data to support maintaining a positive team culture. The team are experts in what they do and a joy to work with – recommend anyone considering undertaking engagement surveys to work with Insync!”

“Insync’s surveys help take the hard work out of data collection and analysis for us. We received clear reports we were then able to use to support our organisation’s continuous improvement.”

“Insync has supported our organisation by providing timely, accurate advice, demonstrating a strong understanding of our context, and anticipating our needs. Her proactive approach and specialist knowledge have helped improve our processes, informed decision-making, and ensured we achieved quality outcomes efficiently.”

“LHG has worked with Insync across several survey initiatives, including our 2024 organisation-wide engagement survey, team-based pulse surveys, and now our 2026 organisation-wide survey. The support from the team has been outstanding throughout. They are responsive, easy to work with, and bring more than just survey delivery. They provide guidance, recommendations and act more like consultants than providers, which has been incredibly valuable for us. The planning and rollout process has always run smoothly, and as the project lead for these initiatives, it has been great having access to subject matter expertise, particularly as surveys are not an area we have internally within our team. We’ve valued having a partner who not only supports the survey process itself, but also understands the broader people and culture context behind it.”

“After reviewing several survey providers, Insync stood out as our provider of choice. They took the time to genuinely understand us as a business and the core values that underpin what we do. Their approach was practical and down-to-earth, without high-level jargon or overselling. The end-to-end process—from survey design through to rollout—was seamless, with regular communication throughout. The debrief on results was particularly valuable, providing clear insights we could meaningfully act on.”

“Data becomes meaningful to create positive impact only when backed by a solid partner to support the entire process – technical, digital, account servicing and consultative. We are grateful for the Insync team of professionals, for their years of continued support and partnership in making Defence Bank a great place to work for our people and bank for our members.”

“As Chairman of a fast growing financial services business we are continuing to look at ways to improve our Governance and Risk Management practices, particularly in relation to Cyber exposures and risks. Undertaking the Insync Board Cyber Governance Effectiveness Survey was an educational process and the final report, findings and debrief were all managed professionally and added significant value to our understanding and pathway forward in this rapidly evolving area. I highly recommend the survey to any Board looking to improve their current processes and approach to Cyber Risk and Governance.”

“Insync actively engaged with us and went to solid lengths to understand the context of our business. This in turn greatly increased the effectiveness of observations and thus Board discussion.”

“A very practical and usable board review conducted in 2023 by Insync. The recommendations hit the main areas for improvement.”

“It is very useful for Boards to seek broad input on the success of the Board and individual members, and the Insync survey is quick and easy to complete and provides real insights, unlike some of the other products in the market. The feedback and recommendations were thought-provoking and have helped us to focus on priorities and have constructive discussions around a range of topics.”

“A positive and open approach to Board evaluation is essential for all organisations. Insync’s service is a vital tool to help Boards and their organisations to grow and develop as the world around us becomes more complex.”

“Professional, insightful approach to board evaluation and benchmarking provides great value for our board”