As the industry is tasked to recalibrate their patient engagement strategy for maximum agility and optimum sustenance, Insync in association with Press Ganey is ...
Insync Surveys, a customer, board and employee survey provider, has been recognised by BRW as one of the fastest growing companies in Australia, based on an average annual turnover rate of more than 47% in the last three years. The BRW Fast 100 list hits newsstands tomorrow.
James Garriock, Insync Surveys CEO, said: “Our clients, staff and supporters are the reason for our success. I would also like to acknowledge our founder Des McGowan and chairman Nicholas Barnett for their wisdom and contribution. With 45 staff across offices in Melbourne, Sydney and Perth, we are now the largest Australian provider of our type. Our regional ambitions in the Asia Pacific mean that this is just the beginning.”
“Four years ago we’d just acquired another survey company but we were essentially a start-up. While the acquisition gave us a history of 20 years, we started from scratch in many respects,” he said.
“The journey from that time to becoming a BRW 2009 Fast 100 company has been amazing. The most exciting parts have been building a team of highly skilled professionals and really making a difference to the performance of the organisations that we work with.
“Our ‘trophy cabinet’ of clients is testament to the professional work we’ve delivered. We provide stakeholder surveys to some of the largest organisations in the Asia Pacific, including: Cathay Pacific, Foster’s, Toll, AXA, Medibank Private, WorleyParsons, the New South Wales Department of Community Services, the Victorian Department of Primary Industries, Tourism Western Australia, iiNet, Fairfax Digital, Melbourne Cricket Club, many local councils, most university libraries, Mission Australia and World Vision.”
This year has been a busy one for Insync Surveys. It was the exclusive research partner for the WA Business News Best Employer Awards, launched its new Business-to-Business (B2B) Customer Satisfaction Survey, exceeded 800,000 responses in its benchmark databases, published seven research papers for its growing subscriber base and relaunched its website.