Chris Chen
Chris partners with organisations across community services, education and commercial sectors to understand the experiences of employees, customers and stakeholders, and translate those insights into practical change. His expertise spans end-to-end research delivery including survey design, focus group facilitation, data analysis and strategic debriefing.
Chris is driven by curiosity about the story behind the numbers, and is known for his ability to distil complex data into recommendations that are both credible and practical for the leaders who need to act on them. Before Insync, he worked as a research executive at a social research organisation, partnering with schools and not-for-profit organisations to deliver evidence-based insights that supported community wellbeing and stakeholder experience.
Recent insights articles by Chris
Turning client feedback into business improvement
