Shannon Harbinson
Shannon partners with healthcare organisations to improve patient experience, strengthen stakeholder engagement and build the organisational capability that underpins safe, high-quality care. Her work spans strategic planning, applied research and project management — and she is known for her ability to translate complex challenges into practical, evidence-based solutions that make a real difference to clinical and operational performance.
With over 15 years of experience across the healthcare continuum, including primary care, allied health, mental health and aged care, Shannon brings both clinical insight and strategic acumen to every engagement. Her background includes an MBA alongside clinical qualifications in speech pathology and audiology, giving her a distinctive foundation for the advisory work she leads at Insync.
Recent insights articles by Shannon
Supporting patient-led virtual care through real-time experience insight
Transforming open disclosure: a clinician-centric approach
Navigating open disclosure in aged care
What is open disclosure in healthcare? Understanding the Australian framework
Why open disclosure training is vital for healthcare providers
