Customer survey identifies risks
Last week we were talking to a CEO who felt he needed a customer survey. His issue: the top six per cent of clients gave him 74% of revenue. Mix this fact with an ...
Insights
Why exit interview benchmarking is important
By having a benchmarked Exit Interview process, you can confirm your gut instincts with hard facts.
Creating a business case for an exit interview system
In the press recently there was an article about a high profile banker who left his former employer extremely unhappy. He publically revealed negative thoughts ...
Employee Survey: 20 essential questions to ask and what staff survey pitfalls you can avoid?
The majority of new clients who come to Insync to run organisational research have conducted a previous staff survey.
Mapping, measuring and improving employee engagement and organisation alignment
Insync Surveys aims to help organisation be more effective, our focus on improving employee engagement extends to mapping and understanding the full employee ...
Exit interview questions
HR departments use exit interviews to prevent high-performing and skilled staff from leaving. Understanding why employees leave also helps HR discover what can be ...
Exit interview guide to best practice
Retention of skilled employees is critical for an organisation to achieve consistent high performance.
Our chairman’s book release
Insync Surveys' executive chairman, Nicholas Barnett, has just released a book: "GPS for your Organisation: how to energise your employees and build sustainable high ...
The 5 drivers of the Profitable Growth Cycle™
Insync's paper "The 5 drivers of the Profitable Growth Cycle™ reveals the 5 factors that drive profitable growth based on our analysis involving results from almost ...
Switched on or switched off?
In our many years of working with organisations to improve their employee engagement & performance, we've read thousands of comments from disengaged employees.
Employees are key to greater customer engagement
Many organisations across the globe are implementing cultural change programs to become more customer centric (discussed in our article The 6 essential ingredients ...
