Sophie Owen

Head of Community & Customer Services

Sophie is an experienced consultant, focused on helping for-purpose organisations understand and embrace insights from their key stakeholders, guiding action for more effective, engaging and sustainable operations.

Sophie partners with organisations to understand their pain points, conduct detailed diagnostics, interpret insights and deliver recommendations to strategic decision makers.

Sophie helps organisations to take the important step from measurement to improvement, with a partnership approach to tailor advice and guide solutions.

Sophie’s biggest achievements include the implementation of large-scale national and international stakeholder engagement projects, using multiple tools, languages and mediums.

Sophie works solely with clients within the community services, health and education sectors. Clients Sophie has partnered with include UnitingCare Queensland, St Vincent’s Health Australia, Lifeline, Aruma, Mater Health and Department of Health and Human Services.