The impacts of Coronavirus (COVID-19) are simply unprecedented. Organisations in Australia and across the world are facing huge uncertainty, significant losses and far reaching effects on their people. And just how long these effects will continue to be seen and felt is, unfortunately, a great unknown.
Changing the way we work has become the new normal…many of us are working from home. As leaders, this begs the question, do we really know how our teams are coping with the COVID-19 context? Working from home means we miss those little cues to tell us a person is anxious or stressed about recent events.
With this in mind, Insync’s team of psychologists developed our “In-Touch” employee pulse survey to do just that. The survey is hosted by Insync and empowers your employees to be honest and candid about how they are feeling in the current environment.
In-Touch allows leaders to:
gain insights into the lived experience of their teams
monitor this experience as the situations evolves via regular pulses
respond in real time to issues and concerns raised
In-Touch measures what’s really important right now
Our expertly developed questions cover issues around wellbeing, connectedness, trust, job satisfaction, perceived organisational support, teamwork, resilience, clarity and manager support. Some example items include:
I am optimistic about what the future holds at work
The person I report to genuinely cares about my wellbeing
I bounce back quickly after setbacks
It only takes a few minutes to complete online, making it a simple and effective way to track real-time employee sentiment.
Latest In-Touch insights
An even stricter lockdown #2 is now in full swing in Victoria and so is the realisation that COVID-19 will be part of our lives for a long while yet.
We’ve examined the latest In-Touch data taken in the last two months which has seen significant drops in employee agreement scores across every area of the survey – with the biggest decrease in the employee wellbeing items.
How In-Touch is helping this state government agency connected to their people
Its been a great process from the start. I’ve loved Insync’s practical hands-on approach; being able to talk through problem solving and taking the time to really understand what our needs are.
I do think that managers would be thinking ‘what do my staff need from me’ without the survey results. Teams are having valuable and meaningful conversations now – In-Touch has been a conversation starter.
In-Touch gives us evidence of what is working and not working and what is driving it and we have been able to then tailor resources and support specifically to the needs.
Bianca Baddock
Culture Program Lead Knox City Council
The In-Touch tool is easy to use and navigate. It shows data in real-time which has been helpful especially with reading and analysing the hundreds of free-text comments, saving us time after the survey has closed.
We’ve been running monthly pulse surveys so using our time as efficiently as we can has been important to be able to understand and communicate results, and formulate actions before the next survey commences.
The Roadmaps feature has been a helpful starting point in creating actions that can address areas for improvement for our people.
A study of employee engagement trends in the Asia Pacific transport and logistics industry including actionable insights to increase employee engagement for a safer ...
Controls are at the heart of managing risk. But what is a control, what are the benefits and how do I know if I am prepared and in control of my risk profile for my ...
Subscribe to our insights
Keep updated with our latest research, articles and success stories.