Benchmarking board performance: 500 board reviews later

Unlock evidence-based insights into board performance

Insync sponsors 2020 Asia Patient Experience & Engagement Virtual Summit

Ensuring continuity of care while maintaining patient trust is a big challenge for all healthcare providers working through the COVID-19 pandemic.

From virtual appointments to digital outreach and new protocols — everything in healthcare has shifted. What we’re seeing, hearing and learning about patient and caregiver experience is revolutionary.

As the industry is tasked to recalibrate their patient engagement strategy for maximum agility and optimum sustenance, Insync in association with Press Ganey is proud to be a strategic partner of the 2nd Patient Experience & Engagement Virtual Summit.

Insync’s Terry Grundy will chair the Summit, facilitating presentations and discussions from a diverse line up of industry thought leaders.

2nd Annual Patient Experience & Engagement Virtual Summit

Review & Reset your Patient Experience Strategy in a COVID-19 Era

October 6th – 7th, 2020 | 14:00 – 17:25 (Bangkok Standard Time)

Register Today

Central themes of the Summit

  • COVID-19 Pandemic: Obstacle or Accelerator to Patient Experience Innovation
  • Future of Telehealth & Patient Experience
  • Fostering High-Performance Leadership
  • Promoting Resilience & Caregiver Wellbeing
  • Rethinking Patient Experience Measurement Metrix
  • Institutionalise Patient Partnerships to Withstand the Turbulent Times

Click here for the Full Agenda

Speaker line up

  • Terry Grundy, Insync in Association with Press Ganey Australia/New Zealand and Asia
  • James Gutierrez, Chief – Quality, Safety & Patient Experience, Cleveland Clinic London, United Kingdom
  • Dr. Thomas Howell, Assistant Medical Director of Patient Experience & MCHS Medical Director for Patient Experience, Obstetrics/Gynaecology, Mayo Clinic, USA
  • Annie Laverty, Chief Experience Officer, Northumbria Healthcare NHS Foundation Trust, United Kingdom
  • Dr. Chatchai Arthur Yachantha, Division Director, Patient Experience & Engagement Services, Bumrungrad International Hospital, Thailand
  • Ravi Sachdev, Deputy CMIO, Tan Tock Seng Hospital, Singapore
  • Datuk Dr. Kuljit Singh, Medical Director, Prince Court Medical Centre & President | Association Private Hospitals Malaysia (APHM), Malaysia

Click here for the full list of speakers

Register Today

Transform the care experience

In association with Press Ganey, our patient experience solutions deliver insights and action that transform the care experience. Learn more about our Patient Experience solutions here.

Our Patient Experience insights

Meeting patient needs with telehealth – insights and early trends

Analysis of over 3.5 million patient surveys indicates that telehealth services can achieve comparable patient experience ratings to in-person visits.

Practical ways to improve patient safety in healthcare – identifying the specific factors that have the greatest impact

Insync's research, based on data from 16,000 clinical staff from 36 Australian health care facilities, indicates that fostering a positive hospital safety climate ...

Four steps to help healthcare leaders break down silos

Insync's strategic healthcare partner Press Ganey leads the US and the world with their Patient Experience transformation solutions. This article was published by ...

Transforming healthcare organisations through patient-centred care

Insync has been a long-time supporter of the Australian healthcare sector, having worked with over 100 health & aged care organisations the last 15 years.