Journey to high performance: an important case study
Insync's Alignment and Engagement Survey is built on academic research that shows the two greatest drivers of organisational performance are alignment and employee ...
Insights
Impact of employee engagement on customer loyalty
A link between having engaged employees and increased customer loyalty and satisfaction has been established.
Impact of employee engagement on profitability
Employee engagement has a number of implications for an organisation's profitability.
Impact of employee engagement on productivity
Employees who are engaged with their job and employer are more productive because they are motivated beyond personal factors. They are more focused and more ...
Impact of employee engagement on safety
Employees who are engaged are more likely to be highly involved and absorbed in their work. If an employee is not engaged, they are less focused on their work and ...
Impact of employee engagement on retention
Simply stated, engaged employees are less likely to leave their job. If an employee has no emotional commitment to their job, there is a greater chance that they ...
Exploding the myths of customer satisfaction
Organisations are losing faith in traditional B2B customer research because "satisfied" customers are walking away from established relationships.
Four essential steps to improve employee engagement
High-performance organisations involve all employees in a 4 step engagement process to ensure buy-in & ownership of actions across all levels of organisation.
Lessons for boards from MLC
Many lessons & questions for boards from what many have described as the 'MLC debacle' - the MLC board terminated the long-serving & highly respected Principal.
Avoid employee engagement survey pitfalls
Careful planning of your employee engagement survey project is paramount, but there are many pitfalls which can vary from when to launch to how the survey is run.
Consultant’s blog: Should employers be looking more to social media for employee engagement?
A recent study from the UK indicates that nearly three quarters of entry level staff and three fifths of junior managers hold social media accounts for their personal use.
Exit interviews
An exit interview is a survey conducted with an employee who is leaving an organisation. The interview may be conducted by a person from within the organisation or ...
