Bridge the gap between customer satisfaction and loyalty
Are your customers satisfied? Our customer survey research suggests that the answer to this common question might be: "who cares?" Businesses are fast losing faith ...
Insights
Employee survey communication tips
Conducting an employee survey project is one part of your organisation's journey to improvement and high performance. The key to making this journey a successful ...
Listen to your employees during the “bad times”
Employee surveys are important no matter how the economy and your organisation is performing. More often than not, they're put on the back burner during economic ...
Consultants blog: Trust, what is it good for? Absolutely EVERYTHING
Do you trust your manager? If the answer is yes, then what would you rate them on a seven point rating scale (1 worst, 7 best)?
Consultant’s blog: Does your manager support your organisation’s long term direction?
Insync Surveys has conducted a review of nearly 70,000 employee survey responses from across industries, specifically looking at "team leadership" and how it relates ...
Keep your employee survey project on track by setting objectives
Before you embark on your business improvement journey with an employee survey, your team and stakeholders should be clear on what your employee survey success ...
Harness the power of your Employee Value Proposition
A challenge for businesses is not just competing for business, it's also competing for talented employees who can drive the organisation into the future
How long does a staff survey project take?
At Insync, we receive requests to launch staff surveys in as little as three weeks. Do you know if that's a reasonable timeframe?
It pays to split your customers
Customer segmentation is essential before undertaking any form of B2B customer satisfaction survey or customer research. As the findings of the customer ...
Consultant’s blog: B2B survey specialists vs DIY customer surveys
In the history of surveys, over the last 10 years we as consumers have been surveyed more than ever. The development and availability of IT and free online survey ...
Sample custom staff survey questions
Insync's staff survey products have the flexibility for you to add your own questions. Below are examples of staff survey questions constructed by past clients.
Consultant’s blog: Call centre meltdown questions whether an employee survey could have given me seven hours of my life back
Having recently changed mobile phone provider I optimistically began a fixed price contract happily envisaging what I'd do with all my saved dollars - big mistake! ...
